RETURN POLICY

Thank you for your purchase.  DexShell stands behind all of our products. We want you to be happy.  If you are not entirely satisfied with your purchase, we're here to help.

Returns

Returns will be accepted up to 30 days from the date you received your purchase.   To be eligible for a return, your item must be unused, in its original packaging and in the same condition that you received it.  For manufacturing or defective issues, please visit our guarantee page.

Once we receive your item, we will notify you on the status of your refund after inspection. If your return is approved, we will initiate a refund to your original method of payment.   Please allow 7-10 days for processing. 

Replacement

If you receive an item that is defective, we will gladly replace it for you.  Please visit our guarantee page for details.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please contact sales@dexshell.us if you have any questions regarding your return.